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Contrary to popular belief, ice dams aren't actually caused by little ice beavers on your roof. Ice dams are caused when melted snow re-freezes after uneven heat loss from your home.  This causes the roof to warm above freezing temprature, allowing snow to melt and re-freeze before it reaches the roof's edge.  If this keeps happening an ice dam will form and water will collect behind it.  This water can often leak or seep into your house.   Here are some tips on how to prevent ice dams.

Here's how to prevent the formation of ice dams:

  • Keep the attic well ventilated. One-third square metre of free ventilation opening is recommended for every 45 square metres of attic space.
  • Seal air leaks to prevent warm air leakage from plumbing vents, junction boxes from ceiling fixtures and attic hatches.
  • Keep the attic floor well insulated (between 40 and 56 centimetres of insulation) to minimize the amount of heat rising into the attic from below.
  • Clean leaves and other debris from gutters before the first snow. This will help prevent ice buildup in your gutters.
  • Consider using an ice shield under your shingles when your house is getting re-roofed.
  • Use a roof rake to clear the snow above the gutter. Clear about one metre above the gutter to allow water to drain freely into the gutter.
  • Consider hiring an energy specialist to evaluate the performance of your home and recommend some things you can do to minimize energy waste.

During cold winter months, the icicles on your home's eaves may be a sign that a ride of ice is forming at teh edge of the roof.  This ridge, also known as an ice dam, can prevent melting snow from draining properly.  If an ice dam forms, sprinkle a melting compound to break it up.  Avoid using traditional rock salt as it may cause further damage and faster deterioration of your gutters.

 

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Crossroads Insurance

Reopening to the Public!

Effective Wednesday May 27th, 2020, our offices will once again be opening our doors to the public. We will also continue to perform transactions by phone, email and online.

The health and safety of our employees and customers is our top priority and we would like to ensure that safety measures have been put in to place to protect everyone.

We will continue to follow the guidelines set out by the Province of Manitoba and Health Canada. To ensure customer and staff safety, we have implemented the following measures:

  • We will be limiting the number of customers permitted in the office at any one time
  • We have markers placed to comply with physical distancing
  • We have installed protective shields on desks between the insurance advisor and customer
  • Hand sanitizer will be available upon entry to the office
  • The payment terminal will be disinfected in between uses
  • Each station used for a transaction will be disinfected in between customers
  • Further Increased frequency of cleaning and sanitizing

In an effort to minimize the amount of people in our offices at any one time, we will continue to have some of our staff work remotely.

We will continue to maintain reduced hours as follows: Monday to Friday 9:00am to 5:00pm, and Saturdays 10:00am to 4:00pm.

When visiting one of our locations, please respect social distancing both outside and inside the branch, and follow the directions on all signage.

If you are experiencing any COVID-19 symptoms, or have travelled outside the province in the last 14 days, please do not attend the office. We will be happy to help you over the phone, by email, or online.

There may be times when our team members are dealing with increased call volumes and walk-in traffic. Please be patient during this time. Please leave a voicemail and one of our Insurance Advisors will return your call as soon as they are available. You can also send your inquires by email, fax, and through our website.

Thank you for your patience as we work through this together. We will continue to monitor the situation closely and provide you with regular updates.

Please do not hesitate to contact one of our Insurance Advisors who are here to help and ready to assist you.

Your Crossroads Insurance Team