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Contrary to popular belief, ice dams aren't actually caused by little ice beavers on your roof. Ice dams are caused when melted snow re-freezes after uneven heat loss from your home.  This causes the roof to warm above freezing temprature, allowing snow to melt and re-freeze before it reaches the roof's edge.  If this keeps happening an ice dam will form and water will collect behind it.  This water can often leak or seep into your house.   Here are some tips on how to prevent ice dams.

Here's how to prevent the formation of ice dams:

  • Keep the attic well ventilated. One-third square metre of free ventilation opening is recommended for every 45 square metres of attic space.
  • Seal air leaks to prevent warm air leakage from plumbing vents, junction boxes from ceiling fixtures and attic hatches.
  • Keep the attic floor well insulated (between 40 and 56 centimetres of insulation) to minimize the amount of heat rising into the attic from below.
  • Clean leaves and other debris from gutters before the first snow. This will help prevent ice buildup in your gutters.
  • Consider using an ice shield under your shingles when your house is getting re-roofed.
  • Use a roof rake to clear the snow above the gutter. Clear about one metre above the gutter to allow water to drain freely into the gutter.
  • Consider hiring an energy specialist to evaluate the performance of your home and recommend some things you can do to minimize energy waste.

During cold winter months, the icicles on your home's eaves may be a sign that a ride of ice is forming at teh edge of the roof.  This ridge, also known as an ice dam, can prevent melting snow from draining properly.  If an ice dam forms, sprinkle a melting compound to break it up.  Avoid using traditional rock salt as it may cause further damage and faster deterioration of your gutters.

 

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COVID-19 Updated Notice

Temporary Changes

Crossroads Insurance has been monitoring and assessing developments with COVID-19. The health and safety of our customers and staff is our priority. COVID-19 cases continue to escalate in Winnipeg and Manitoba. As a result, Crossroads Insurance’s response continues to evolve as developments change. In the best interests of our employees and our customers, as well as their health and safety, effective Monday November 16th, 2020, our offices will be closed to the public. We will be scheduling appointments for transactions that are required to be done in person.

Although our physical offices are closed to the public, as an essential service, Crossroads Insurance remains open for business. We want to assure that we are still here to serve you. Crossroads Insurance can handle the majority of your MPI Services/Autopac, Home, Business, and Life insurance needs over the phone, by email, or online.

There may be rare occasions where you need to visit one of our offices in person. In light of social distancing recommendations, we will limit customer numbers in our offices for the comfort and safety of our Insurance Advisors. To limit the number of people in our offices, we will be dealing with these situations on an appointment only basis. Any in person appointments need to be prearranged and verified. We have taken additional precautions to keep our offices safe, including protective shields, extensive cleaning and sanitizing.

We are confident there will be little impact on our service capabilities and responsiveness as a result of these changes. There may be times when our team members are dealing with increased call volumes. Please be patient during this time. Please leave a voicemail and one of our Insurance Advisors will return your call as soon as they are available. You can also send your inquiries by email, fax, and through our website.

Thank you for your patience as we work through this rapidly changing situation. We will continue to monitor the situation closely and provide you with regular updates.

Please do not hesitate to contact one of our Insurance Advisors who are here to help and ready to assist you.

We are here to support you as we work through this together,
Your Crossroads Insurance Team